Enterprise Resource Planning ( ERP )

ERP Solution is a software solution that is developed to better manage all the concerned resources within the business domain. ERP solution is an integration of multiple software modules one for each business domain/resource. All these modules are integrated to facilitate end-user with minimal data input(single point data entry) and maximum output in terms of intelligent reports and more.

It facilitates businesses, industries and institutes to easily manage their daily work in terms of automating their Quotations, Invoices, Receipts, Marketing efforts, Sales, Inventory, HR and Accounts and a lot more.

ERP stands for Enterprise Resource Planning. ERP introduces a way to integrate the data and processes of an organization into one single system. ERP systems normally have various components from different domains like hardware, software and services, to make them work in coordination as an integrated system, to make all the business functions run smoothly. Some ERP solutions use a unified database management system for data of all different software modules while other ERP solutions involve a mapping layer to integrate database management systems of different breed.

A Software Management System that automates or manages multiple Business processes across two or more domains is considered as an ERP, while all the covered modules are integrated and share information with each other. E.g. a software solution that covers two domains: Payroll and Accounts may be considered as an ERP. Some Larger ERP Solutions cover a no of Business domains e.g. Human Resource Management, Inventory Management, Payroll Management, Accounts Management, File Tracking, Documents Management, Workflow Management and lot more.

ERP Step By Step

We offer a strategy, evolved over years providing Custom ERP solutions, to build an ERP step-by-step, so that our client may feel it growing, experience it's benefits expanding with each new module being added to it, with negligible financial impact, at a time.

Your Business evolves with time, so should your exposure with technology that makes you aware of progress. Consider the need of the hour.

Implementation of IT solutions and services one at a time will eventually stand you with your own ERP.

We, at ePatronus IT Solutions, first of all consider that what is the business domain of an organization or institution, we consider all the Business functions involved and then we divide them into working modules. Next step is to map module into a Software Solution.

Enterprise Resource Planning
Your Business evolves with time,
So should your exposure with technology that makes you aware of progress.
Consider the need of the hour.
Implementation of IT solutions and services, one at a time, will eventually stand you with your own ERP.


Custom Based ERP Solution

Every business organization has its own unique way to do business. There are a number of ready to use software/ business management solution but these readymade solutions cannot exactly meet the requirements of so many unique business processes. These readymade software have limited flexibility and are based on fixed scope. Here comes the customized software solutions which are designed and developed according to the customer’s needs. Such custom built systems are not supposed to meet the requirements of all types of business ways and standards but they exactly meet the requirements of the business they are customized, designed and developed for.

While developing an ERP for a business organization, ROI must be the core consideration. If an ERP solution has more than say 1000 features while you need just 300 out of those 1000 and you need 50 other features which are missing in that ERP, it means you are going to waste your money and project will still be a failure. Because you are paying for software features which you don’t actually need and your software lack those features that you need. Cost is calculated against Man Hours and Lines of code. Any extra bit in the software is what you will pay for nothing. And you will end up with a system that is not sufficient for your business because it is missing some features which were vital for your business. That is the reason why a custom built ERP is an ideal solution.

Automate or systemize every feature of your business domain that has a logical reason for that. It is a great benefit of customized ERP that it can cover systemization of all those business processes which are of some good concern for the business.

Effectiveness, Efficiency and Flexibility while still being simple and user-friendly are features that you must see in an ERP Software Solution.

A successfully developed ERP Solution is one that can cope with all the complexity of the business processes in a way that the complexity of business rules is handled at back-end in programming while it should be as simple and easy on front end for its users to understand and use it effectively as possible.

Sometimes problems seem bigger but they have really simple solutions. This simplicity is revealed with skills to carefully analyze the issue in hand. Such skills are gained and improved with passage of time, after a number of iteration of software solutions are deployed and best practices are utilized to define design patterns for future developments.

Lifecycle Methodology of custom Software Development

Initiation & Project Proposal

It is the first step of custom software development process. Requirements are gathered from the client, details are discussed and refined carefully. Our application analyst and ERP architect study the finalized requirements and generate a comprehensive Project Proposal. Initially a preliminary proposal is prepared and discussed with the customer, changes are made if so and then final document is presented. Software features, scope, tools & technologies, Time schedule, cost estimate and terms& conditions are described in this document. Customer doesn’t have to provide any formal documentation at all. What we need to know is what our customer has in his mind, what software solution he/she is looking for and what he/she expects from the software. All these details help us define business rules for the proposed software.

Software Requirements Specification

Now we write down the exact software specifications based on the project proposal. It is ensured that both the parties are on same page, nothing is missed-out, software scope and features minutest details are precisely defined.

Software Analysis & Design

During analysis and design phase Software architect, application infrastructure, interface design details and logical database design are finalized.

Software Development

In this phase, database design, interface design, coding and basic testing takes place

Software Deployment

Here we integrate all the developed software modules, deploy it online/ on cloud, make necessary configurations and customer is given access to the software with necessary credentials.

Final Testing & Quality Assurance

Final testing and quality assurance is carried out by both the parties: customer and vendor.Testing of individual software features in different software modules is taken place in parallel of all different phases of software development. Final testing in a real working scenario with the real data is only possible with help of end-users, our team assist thoroughly and resolve any bug found on priority. Quality Assurance comes with a continuous process of testing, removing bugs, refining interfaces and improving the software with valuable feedback of customers.

Ongoing Support

Once software is developed and deployed, support is provided for online / cloud based hosting, data backups, maintenance and troubleshooting. Support is important for peace of mind of the customers.

Details may please be found at Ongoing Support.

ERP for Trade Industry

Industry Management System is an ERP compilation with focus on all domains a trading industry works with. It covers Purchase and Sales cycle, Stock Management, Customers and Vendors record, Payments and Receiving history and HRMS. Details are given here.


HRMS is the core of IT infrastructure within an organization. It is focused on Human Resource and developed around the needs to manage it. It includes mainly: Employees’ Profiles, Leave/Attendance Management and Payroll Management. It may also include a module to manage the process of recruitment. Details may please be visited here

Inventory Management

A good decision and important step for growing organizations is to merge their operational functions into one platform known as supply chain management. And first step towards supply chain management is maintaining Inventory. Inventory Management is then integrated with Purchase and Sales Management. Details may please be visited here

ERP for Manufacturing-Industry

ERP Software for Manufacturing Industry is a bit more detailed than that of Trade Industry. ERP Solution for a manufacturing industry covers covers the management of manufacturing or production process. ERP Module for Manufacturing or Production keeps track of Raw Inventory, Steps and stages of process to convert somespecific amounts of different materials into a specific amount of finished goods, time taken to manufacture it, process done by whom and a lot more. Details of the module depend on the Manufacturing or Production Industry.

If you are interested in ERP for Manufacturing or Production-Industry or have any queries, may Please Contact us.

Sales / Purchase Management

Details may please be visited here.

Purchase Cycle

Purchase cycle

Sales Cycle

Sales cycle

Accounts Management

Accounts Management System is a very important module of an ERP. It keeps track of Accounts of a company. It covers cash flow, Payables and Receivables, Balance Sheet, Trial Balance, Profit & Loss statement, ledgers and more.

Modules of Accounts Management System:

  • Payments Management
  • Receiving Management
  • Expenses Management
  • Vouchers Management
  • Bank Accounts Management
  • Cheques Management (with respective status)
  • Cash In Hand Management
  • Daily Sales Management

To Facilitate Record Keeping of:

  • Chart of Accounts
  • Day Book
  • Cash in Hand
  • Cash in Bank
  • Cash withdrawals
  • Accounts Receivables
  • Accounts Payables
  • General Ledger
  • Trial Balance
  • Income Statement
  • Profit & Loss Report
  • Vouchers
  • Expenses
    • Against definable (personal /official) expense heads
  • Option to attach cheques as scanned document.


  • Payments report
  • Receiving report
  • Cash in hand
  • Cheques Issuance/Receiving Record
  • Expense report (expense head wise)
  • Monthly and Time based reports
  • Cash flow statement
  • Report for Bank Reconciliation(other than interest calculation)
  • Sales summary
  • Sales Report(daily, weekly, monthly, quarterly and yearly)
  • Balance Sheet
  • Income Sheet

Customer Support System

Effective Customers Management is a core of success for any business. Managing queries and complaints, tracking the progress, updating the status, offering great pre and after sales services can be achieved through a customer support software module. Offering an efficient Complaints Management helps front desk enhance its capability to cover the complaints right in time. It improves customers’ confidence in its vendor’s services.

Customer Management System

To keep record of customers in terms of:

  • Customer Name
  • Multiple Customer Contact Persons and contact details
  • Customer Area/Region
  • Customer Category
  • Record keeping of Payment Receiving and Account Receivables (with Accounts Module if availed)
  • Clients are managed against their respective accounts(defined in Chart of Accounts. if Accounts Management Module is availed)
  • Customers Reports:
    • Customers List
    • Sales-wise
    • Area/Region wise

Vendors/Suppliers Management System

To keep record of vendors in terms of:

  • Vendor Name
  • Vendor Contact Person and contact details
  • Vendor Area/Region
  • Vendor Category
  • Record keeping of Payments and Account Payables (with Accounts Module if availed)
  • Option to pay to vendor in lump sum (optionally against multiple invoices, or against latest invoice or against oldest invoice or against invoice with same amount.)
  • Vendors are managed against their respective accounts(defined in Chart of Accounts. if Accounts Management Module is availed)
  • Vendors Reports:
    • Vendors List
    • Sales-wise
    • Area/Region wise

Rich End-user Experience

Users Management

  • A comprehensive module to add, update or remove software end-user(s).
  • Users are created against one of pre-defined roles, few of possible roles are given below. These roles are defined according to the scope of the software application.
    • -Top Management
    • -Admin
    • -HR Manager
    • -Finance Officer
    • -Inventory Controller
    • -Data entry Operator
  • A quick interface to manage users with simple clicks
  • User Passwords re-setting, activating/inactivating within this module
  • Access control & rights management
    • -our software modules are equipped with authentication and authorization procedure.
    • -Each end-user is given access to its concerned area according to the role assigned to him.
  • Ajax based user interaction
  • Document scanning and attachments
  • Minimum data entry(single point of entry)
  • e-alerts/e-Mail/SMS alerts
  • Documents generation in PDF and Excel format
  • Easy file(s) management
  • Multi-user / user access levels
  • Authentication and Authorization
  • Access control and rights management
  • Definition tables and smart drop down list of values
  • Scalability: scope for future development
  • Modular approach towards comprehensive ERP
  • Tight integration between different modules
  • To-Do List
  • Birthday reminder (integrated with HRMS)


We offer comprehensive and very useful reports as per formats defined by our customers. Reports Module offers better business insight for Top Management to know about the ups and downs in business trends and tendencies. It gives the required info in a bird’s-eye view.

Our Reports Module covers

  • Dashboard
  • Statistical Reports
  • Graphical Reports
  • Statistical reports
  • Graphical reports
  • Examples
  • Within this financial year
  • Within certain range of amount
  • Against some specific client
  • Against some specific product
  • For certain period of time
  • By some specific customer
  • Balance sheet
  • Ledgers
  • Profit and Loss
  • Receivables
  • Payables etc and a lot more ....